Privacy Policy

Our Commitment to Your Privacy

Cynest, Inc. ("Cynest," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit cynest.com, how we use it, and the third-party services we rely on to operate our website.

We do not sell your personal information. We do not display third-party advertising. We collect only what is necessary to respond to your inquiries and improve our services.

What We Collect and Why

We collect information in the following ways:

• Contact form submissions — When you submit our contact form, we collect your name, email address, company name, phone number, the service area you selected, and the message you provide. This information is used solely to respond to your inquiry.
• Automatically collected data — Like most websites, our server may log basic technical information such as your IP address, browser type, and pages visited. This data is used for security and diagnostic purposes only.
• reCAPTCHA data — Our contact form uses Google reCAPTCHA v3 to detect automated abuse. This service collects hardware and software information and sends it to Google for analysis. See the Third-Party Services section below.

Use of Your Information

We use the information you provide to:

• Respond to your contact form inquiry
• Follow up regarding services you expressed interest in
• Maintain the security and integrity of our website

We do not use your information for marketing purposes without your explicit consent. We do not add you to mailing lists automatically.

Services We Use

We rely on the following third-party services to operate this website. Each has its own privacy policy governing how they handle data.

Cookies and Tracking

We do not use cookies for advertising, analytics, or tracking purposes. The following cookies may be set by third-party services we use:

• Google reCAPTCHA — sets cookies as part of its bot-detection process. These are functional cookies required for the contact form to operate securely.
• Cloudflare — may set a short-lived security cookie (__cf_bm) to distinguish legitimate users from automated traffic.

We do not operate cookie consent banners because we do not use non-essential tracking cookies. If you are visiting from the European Union and have concerns, please contact us directly.

Who We Share Data With

We do not sell, rent, or trade your personal information to any third party. Your contact form data is shared only with the third-party services described above (EmailJS, Google reCAPTCHA) solely for the purpose of delivering and securing your message to us.

We may disclose information if required by law or in response to a valid legal request from a government authority.

How Long We Keep Your Data

Contact form submissions are retained in our email inbox for as long as necessary to fulfill your inquiry and any resulting business relationship. If you would like your information removed, please contact us and we will delete it promptly.

Your Privacy Rights

Regardless of your location, you have the right to:

• Request a copy of any personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

Children's Privacy

Our website is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

Questions or Concerns

If you have any questions about this Privacy Policy or how we handle your data, please reach out: